Help Center
Home
Help Center
Help Center
Welcome to the Shieldify IP Help Center. Here you’ll find quick answers to common questions, along with guidance on how to submit cases, prepare documents, and get support for brand protection and IP enforcement matters.
General Questions
Start here if you’re new to Shieldify IP.
- What services does Shieldify IP provide?
- Which platforms can you enforce on?
- Who can request brand protection services?
- What information is needed to open a case?
For a full overview of our services, visit the Services page.
Enforcement Support
Guidance on how to report infringements and track actions.
- How do I submit URLs of infringing content?
- How long does a typical takedown request take?
- Can you handle urgent or high-risk cases?
- How will I be notified of enforcement results?
Detailed steps are available in our Documentation section.
Documents & Authorization
Help with LoA, trademarks, and other required documents.
- What is a Letter of Authorization (LoA)?
- Which trademark or copyright certificates do you accept?
- How should I send sensitive documents securely?
- Can you provide sample templates?
See “Onboarding Docs: Details” inside Documentation for specific requirements.
Account & Billing
Information about accounts, plans, and invoices.
- How do I update my contact or billing details?
- Do you offer monthly or project-based pricing?
- How are enforcement reports and fees structured?
- Who should I contact for contract questions?
For commercial inquiries, email: sales@shieldifyip.com
Still Need Help?
If you can’t find what you’re looking for in the Help Center or Documentation, our support team is ready to assist you.
📧 Email support:
support@shieldifyip.com
📧 Enforcement desk:
enforcement@shieldifyip.com
🕒 Availability: 24/7 for urgent brand protection and IP enforcement cases