Documentation
Review onboarding requirements, required documents, and the sequence for setup and first enforcement.
Help Center
Support guidance for onboarding and active enforcement programs
Use the Help Center to find the right starting point for documentation, platform access, onboarding readiness, and support during live enforcement operations.
Start here
Choose the support path that matches your current stage
Whether you are preparing documents, looking for answers, or logging into the right platform, these are the fastest routes into the information you need.
FAQ
Get quick answers on authorizations, validation steps, official channel lists, and enforcement readiness.
Platform Logins
Access the right reporting environment for brand protection, anti-piracy, and Meta IP workflows.
Support topics
What the Help Center is designed to support
Account setup and access
Support for portal onboarding, login routing, contact setup, and the initial configuration of brand and rights-holder details.
Document readiness
Guidance on Letters of Authorization, trademark or copyright certificates, and how official channels should be submitted.
Validation and enforcement alignment
Help with test-case review, threshold setting, approved seller lists, and aligning the first enforcement batch to internal expectations.
Ongoing operational support
Clarification on monitoring rules, enforcement reporting, escalation handling, and communication for active programs.
Need direct help?
Contact the Shieldify IP team for onboarding or enforcement support
If your question is case-specific, urgent, or tied to active reporting, use the contact page so the team can route your request correctly.